Om Morten Meisler

Consultant / Developer / Trainer Key areas / products: System Center Service Manager System Center Operations Manager Automation (System Center Orchestrator / Service Management Automation (SMA)) Development: C#.Net, Powershell, SQL, Web development / HTML5 (Javascript,jQuery,CSS,HTML, Wordpress etc.)

Blazor State Management

This post is a small tip if you are dealing with managing and persisting states in your Blazor app. Jeremy Likness made a good post covering the challenges with maintaining the state of your component and what options you have to solve it. An obvious example here is when you want to maintain the data in your form. When you are filling out a form, and then navigate away from the page, it would be convenient in most cases (depending on the scenario), that the data you filled out is not gone. Looking at the Counter component from the template [...]

By |2020-04-06T14:35:30+01:00april 6th, 2020|Uncategorized|Kommentarer lukket til Blazor State Management

SCSM Giveaway 1: Send Email – Change Request 2016

It ain't over until the phoenix in its own right sings. I'm giving away some of the Service Manager (and a bit of SCOM) stuff I've been doing over the past couple of years just sitting and collecting dust. And whatever opinion or feelings you might have about this product, there are still many customers around the world using the tool every day. So before it's too late, I feel it be better to get it out while it's still being used. This first give-away is, you could say, an obligation to give to the community, because it was created [...]

By |2019-05-27T09:09:49+01:00maj 27th, 2019|Uncategorized|3 Comments

Send instant message from server back to client using SignalR

UPDATED 28-08-2018: Added guidance to send message to specific client and not just for all + more screenshots on how _signalContextHub was added. This is a small blogpost explaining how to use SignalR for ASP Core 2.1 to send a message (or a signal :) ) from the server (controller action) back to the client view. Alot of posts explains how to make various bidirectional chats using SignalR to send messages from client to the server (from view to controller and back again), but the other way around (from server to client) is useful if you want to show progress bars [...]

By |2018-08-28T09:02:30+01:00august 9th, 2018|Scripting & Development|4 Comments

ASP.NET Core 2.0 MVC: editing complex viewmodels with child models and dynamically retrieve properties from the model in the view or just a REALLY long title…

For the past couple of months I've been doing ASP.NET Core coding projects – building the backend and frontend of various websites for our customers. This has been a fun experience, but at times also very frustrating when things aren’t really working out. One thing is to follow examples and tutorials based on “perfect world” scenarios, another is to deal with real-world data and requirements. So this will be my first post in hopefully a series of ASP.NET Core posts to share some tips and tricks when things get a little more complicated. I assume you have some knowledge of [...]

By |2018-08-09T12:52:22+01:00januar 31st, 2018|Scripting & Development|2 Comments

How to use SCCM SDK in C# with a WQL Query that contains joins

Sometimes you just stop and wonder: how DO you make a WQL query with joins and use it with the SCCM SDK in C#? It's that gnawing thought we all have right? So after spending an hour reading through people saying: "It's NOT supported!" and some people who said it was (without any examples whatsoever), I managed to get a small sample working. So if any of you should come across this challenge (which is of course the most of the world), then here is a code-example on how to do it: It's a small console application that output all [...]

Send Email for SCSM 2016 – Service Request

System Center Service Manager 2016 have been released for quite a while now and more and more are starting the upgrade process. As you probably know, the .NET framework has also been bumped to 4.5.1, which effectively means that all solutions made in the old .NET 3.5 Framework also needs to be upgraded. Microsoft have done their part, but all custom solutions needs to be upgraded as well as community solutions. One of those solutions is the popular Send Email  made my Travis Wright for Incident (codeplex project uploaded by Christian Booth)and later adopted to Service Requests by Patrick Sundqvist. [...]

By |2017-03-27T23:08:18+01:00marts 27th, 2017|Service Manager (SCSM)|10 Comments

VIP Users Part 2 or how to synchronize group membership from AD to SCSM

Dealing with VIP users is a common practice within Service Management. This old blogpost explains a very good approach to mark VIP users in SCSM as VIP users. We simply extend the User class with an extra boolean property (true/false) and we then expose that property on the Incident right under the Affected User. That way Analysts can quickly see if the person is VIP and you can also make various workflows or notifications based on this property.   What is missing in the above post is how we figure out who is VIP or not. For many, this relationship [...]

By |2017-08-30T11:48:15+01:00november 15th, 2016|Automation, Powershell, Service Manager (SCSM)|2 Comments

Azure Automation + Slack + Service Manager

In this post I will demonstrate an example on how to use the popular team collaboration tool Slack together with Azure Automation to retrieve data from your on-premise SCSM environment. The data in this example are Incidents retrieved via an Azure Powershell runbook. The setup is very simple and does not require any development skills (only a little powershell ). The scope could easily be extended to more useful scenarious such as sending reviewal messages to your managers or perhaps a Change Advisory Board (CAB) to accept or decline Review Activities in their small team meeting room. This is just [...]

By |2016-09-21T16:37:43+01:00september 21st, 2016|Azure, Service Manager (SCSM)|1 Kommentar

Cireson Portal – Getting started with customization and general tips & tricks

  This post is made to help you get started with customizing the Cireson self-service Portal, but also includes a collection of customization code examples and tips you perhaps didn’t know about. The blogpost will mainly focus on customization done in CSS and Javascript/jQuery and not the customization you can do via the Cireson administration GUI or JSON files. If you are new to the Cireson Portal I would recommend you to read up on some of the good knowledge articles Cireson has on the topic. I’ve gathered a list here which also include some external ressources from the community. [...]

By |2017-08-30T12:31:18+01:00juli 12th, 2016|Service Manager (SCSM)|Kommentarer lukket til Cireson Portal – Getting started with customization and general tips & tricks

SCSM Send Email for Cireson Analyst Portal

07-12-2016 Updated to support Cireson Portal 6+ Many people still use the community solution called Send Email made by Travis Wright for Incident and later extended to Service Requests by Patrick Sundqvist. This allows the analyst to write a message to the Affected User or other related users on the Incident or Service Request and wrap the message in a nice email notification with prefilled information of your own choosing. Example:   At the same time you can control what should happen to the Incident or Service Request after the email has been sent – for example if the Message [...]

By |2017-08-22T09:28:44+01:00december 15th, 2015|Service Manager (SCSM), Tools|1 Kommentar

Impacted Business Services – Free console task for SCSM

UPDATE: 24-11-2015: Version 2.0: Added support for localization. Open the new provided Coretech.ImpactedBusinessService.Configuration.xml Management Pack and edit/add language pack sections (instructions inside) Example of German translation (thanks to Florian Schwendtner): Added ability to choose own columns related to the System.Service class (instructions inside configuration management pack) The Listview is now a Service Manager listview Added new transparent task icon   Often you want to quickly determine which Business Service(s) is affected/impacted from a Change Request when making a certain change to a Configuration Item, e.g. a database, computer, network component etc. There is no quick way to achieve this today [...]

By |2015-05-12T12:46:53+01:00maj 12th, 2015|Service Manager (SCSM)|3 Comments

Service Manager powershell snippets

Merry x-mas! In today’s December calendar tips & trick I'm going to a post some useful powershell snippets for Service Manager. As we all know, the December 11th is the special day where the Bethlehem-powershell star outshined all the others.        The scripts here is mostly for administrative purposes. They are of course provided “as-is” so feel free to expand/optimize/ include more error handling etc. Create Management Pack UPDATE: Script now works with different windows localization. Default language will now be set according to the console language user preference and not the windows locale Unfortunately we are not [...]

By |2014-12-11T09:36:00+01:00december 11th, 2014|Powershell, Service Manager (SCSM)|Kommentarer lukket til Service Manager powershell snippets

AD-Connector – Running with Error: Stopping at 92% – Object instance not set to an instance of an object

Yesterday I encountered an error I haven’t seen before when trying to set up a new AD Connector in SCSM. The connector always stopped at 92% and generated the following error in the eventlog: Data synchronization failed by DefaultCache.MomStore.ADUsers_Manager.DefaultCache.ADConnector.5f4e989660d749b6b420fb4532c5ed9a:Microsoft.EnterpriseManagement.ServiceManager.Connector.Sql.DataConnectorSql. Exception type:NullReferenceException Exception message:Object reference not set to an instance of an object.. StackTrace: at Microsoft.EnterpriseManagement.ServiceManager.Linking.Consumer.OperationalStore.DataSetTransformer.ComputeManagerDeletes(Dictionary`2 result, IList`1 existingManagers, Dictionary`2 userToNewManager) at Microsoft.EnterpriseManagement.ServiceManager.Linking.Consumer.OperationalStore.DataSetTransformer.DeleteObsoleteManagerRelationships(ManagementPackRelationship relationshipType, Dictionary`2 result, EnterpriseManagementGroup managementGroup) at Microsoft.EnterpriseManagement.ServiceManager.Linking.Consumer.OperationalStore.DataSetTransformer.TransformToEnterpriseManagementObjects(EnterpriseManagementGroup managementGroup, ManagementPackType storeType, SessionSettings sessionSettings, Boolean useStagingSDK, Boolean isGRCSolution) at Microsoft.EnterpriseManagement.ServiceManager.Linking.Consumer.OperationalStore.OperationalStoreConsumer.ConsumeData(DataSet data, SessionSettings sessionSettings) at Microsoft.EnterpriseManagement.ServiceManager.Connector.Datacenter.SessionHost.DataSync()   As I couldn’t find anything on the net, I started digging into the error. [...]

By |2014-01-29T10:47:38+01:00januar 29th, 2014|Service Manager (SCSM)|1 Kommentar

Set-SCSMTemplateWithActivities powershell script

UPDATE 02-01-2014: Fixed some issues in script   When dealing with the cmdlet: Set-SCSMTemplate in SMLets, you might have noticed that if you apply a template with activities, the prefix of the ID’s (e.g. RA300 or MA250) is all missing. And it’s the same issue if done via the SDK or Orchestrator. One workaround, described by Lee Berg here: is to modify the management pack that contains the template, and then insert the prefix like this: MA{0}. This approach works, but can be quite cumbersome as it takes time to do and also “locks” the template so any modification [...]

How to create a link to a Knowledge Article in an email template

What if I told you.. you could make a direct link to a knowledge article that is attached to an Incident (or other workitems) and present it in an email template to a user. Scenario:   1) The supporter gets a new Incident from an end-user: 2) Instead of writing the same message over and over, he or she decides to attach a knowledge article related to the issue and send a little message along to the end-user: 3) The end-user then receives a new email triggered from the SendEmail worklfow 4) He can then click on the link and [...]

By |2013-08-01T21:29:56+01:00august 1st, 2013|Service Manager (SCSM)|1 Kommentar

Service Manager 2012 R2 Preview – Features and updates

Just installed Service Manager 2012 R2 Preview version! Download available here: As I couldn't find any good release notes information, I thought I'd make a first-move on any new stuff.  I will try to update this post regularly as I discover things. These are the official release notes: What's new in Service Manager 2012 R2:  Release notes for Service Manager 2012 R2: The links sound promising, but doesn't actually state anything. Installation I installed this on a virtual machine running Windows Server 2012 R2 Preview Standard edition with SQL2012(yeah why not go all in on R2? ). [...]

By |2013-06-25T16:42:48+01:00juni 25th, 2013|Service Manager (SCSM)|1 Kommentar