A New XML Connector for SCOM 2012

I know it – Orchestrator is the tool everyone should use to export/Import Alerts from Operations Manager 2012 SDK and of course there is a reason of why Microsoft does not deliver a connector as they did with 2007. Last week one of my customers ask about a solution they could use until they build enough confidence and knowledge about Orchestrator to let it be the conductor.


So back to the solution, my very skilled colleague Jakob Svendsen has done a great job about developing a connector with both two way communication and with configuration possibilities. This connector will work fine with other Monitoring systems, as well as your HelpDesk system; Remedy, Servicenow etc.


1) Start by downloading the connector from Jakobs website: http://blog.ctglobalservices.com/jgs/scom2012-coretech-xml-connector-beta-1/

2) Next, create a Resolution state below Administration, Settings and Alert – could be an: 100 – Export to XML

3) Change the file: SCOMXMLConnectorService.exe.config


3) Change some of your Alerts to the just created Resolution State

4) Try to update the .xml file exported, you can only update the following fields: Status, CustomField 1..10, Owner and Resolution State.

5) Change the AlertFilterQuery to ResolutionState = 100


6) To mark the Alert as one who needs to be updated, please update the field: Status.

7) Check to see the two-way communication from xml to SCOM 2012

Thanks to Ted from 3M for the good inspiration and Jakob for just doing it

May your Monitoring be with you and remember this is in Beta. Return with errors to either jgs@coretech.dk or kra@coretech.dk

By | 2012-06-26T00:59:30+00:00 June 26th, 2012|Operations Manager (SCOM)|5 Comments

About the Author:

Kåre Rude Andersen
Microsoft Certified Trainer since 1996, MCSE, TS and ITP in Microsoft Windows, SQL (also Microsoft), Exchange (MS) and Microsoft Operations Manager. Senior Consultant and have recently worked as a consultant at CSC, SAS, ISS, Nokia and Scandlines.


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  2. Robert S. January 30, 2013 at 15:34 - Reply


    I’ve downloaded and installed the XML connector and it seems to be working one way only. Just like in the instructions I have it outputting the XML files to a folder however if one of these files was modified outside SCOM for example changing the Resolution State to 100 then a shortwhile later SCOM reverts the XML file back to its original value.

    Any ideas or does it support two way communication?

    Many thanks,

  3. Andreas March 4, 2013 at 16:08 - Reply


    is it possible to set the connector ID in the configuration file and define a subscription in the Coretech internal connector?
    Out tests cam to the result that the internal connector subscription (e.g. for targets like ‘SQL DBengine’) will be ignored and all alerts from this configured connector will be forwarded.

    This is the configured value in the ‘SCOMXMLConnectorService.exe.config’:

    ConnectorId = ‘de1fc259-fe16-44ce-b90e-708cade55909’

    Many thanks

  4. OpsMgr Tools | My Cloud April 19, 2013 at 11:36 - Reply

    […] Link […]

  5. Dave Karthauser March 5, 2015 at 17:14 - Reply

    You can integrate SCOM with ServiceNow by leveraging the Evanios Packaged Integration, which is free – if you’re integrating with SCOM. This application not only allows for integration but also provides event management with our Evanios Operations application. Here are the documentation links:

    Microsoft SCOM Packaged Integration – Evanios Blog

    Microsoft SCOM Packaged Integration – Evanios Solution Documentation

    Please feel free to contact me with any questions about our products.

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