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Have you ever tried to transfer some Request Offerings that contains runbooks from one environment to the other?
You will notice that is it not possible by default.

Problem is that the links to the runbooks do not work anymore since all the runbooks has been re-imported and have been assigned new IDs.

by using this easy 4 step procedure you can accomplish a successful transfer!



How to (also in ReadMe):

Step 1 – Export Runbooks and Management Pack (Source Environment)

  1. Export Runbooks from SCO
  2. Export Management Pack from SCSM.

Step 2 – Create Runbook Info Pack (Source environment)

  1. Open tool on source (old) environment
  2. Edit Orchestrator Service URL
  3. Click Export Runbook Info (Source)

Step 3 – Import Runbooks (Target Environment)

  1. Open Runbook Designer
  2. Import Runbooks 

Step 4 – Update Management Pack (Target Environment)

  1. Open tool on target (new) environment
  2. Edit Orchestrator Service URL
  3. Click Update Management Pack (Target)
  4. Select location of Runbook Info Pack
  5. Select Management Pack
  6. Import Management Pack to new environment
  7. You are done!