Windows Mobile Phone 8.1 support gone after upgrading to Configuration Manager 2012 R2 SP1

One of the many changes in the newly released SP1 is support for Windows Phone 8.1 After the upgrade only there will only be support for Windows Phone 8.0. Navigate to the Administration workspace, select Cloud Services, right click your Intune connector, Configure Platforms, Windows Phone. Notice that Windows Phone 8.1 is not enabled.

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In our environment we only support Windows Phone 8.1 and we do not deploy any custom signed Windows Phone LOB applications. Enable Windows Phone 8.1 support and click OK.

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Wait until the next synchronization and you will have Windows Phone 8.1 support back.

Another “setting” I’m missing after my upgrade was the Company portal on the devices. For that I went thru the company portal signing process again and created a required deployment to all my Intune users. After that I got full support for the Company portal and Windows Phone 8.1 enrollment.

About the Author:

Kent Agerlund
Microsoft Regional Director, Enterprise Mobility MVP. Microsoft Certified Trainer and Principal consultant. I have been working with Enterprise client management since 1992. Co-founder of System Center User Group Denmark in 2009. Certified MCITP: Enterprise Administrator, MCSA+Messaing, and much more. Member of: Microsoft Denmark System Center Partner Expert Team The Danish Technet Influencers program System Center Influencers Program.

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